Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
Rick
Rick
i tried to add the mobile template (v 4.1) , i add new site and direct to the main site . nothing it seems work. do i have to buy another license and get other domain for mobile access?
 
Vera
Vera
When creating a mobile version of your site you need to think about the domain you are going to use. There are possible two options:
- a new domain or a subdomain, for example 'm.site.com' or 'mobile-site.com'. It will require an extra activation for your ViArt Shop license
- a subdirectory on your main site, for example 'site.com/mobile'. This method doesn't require an additional license.
 
Mobile redirect should work regardless of the license (there will be just a free version) so please let us know how you set it up and if you need our team to check your settings please send a support ticket with your admin and FTP login.
 
Regards,
ViArt Team
 
 
Rick
Rick
i followed the subdirectory setup. front page work nothing else work and if i access to the site from mobile will keep me in the main site without direct me to mobile site.
i have submit a support ticket and i hop we know soon what the exact problem.
 
Thanks Vera for your help Smile
 
TOCDCO
TOCDCO
Rick,
 
Did you get this issue resolved by Vera/ViArt?
 
Regards,
 
Dan
 
Vera
Vera
Of course, it got resolved. There were two problems:
1) missing .htaccess file in mobile directory;
2) and $site_id was not specified in var_definition.php
 
Regards,
ViArt Team
 
TOCDCO
TOCDCO
Excellent Vera
 
cquinton
cquinton
I'm having the same issue at http://www.rotaryswing.com/golf-training-aids I set it up to go to golf-training-aids-mobile. This folder works but there is no automatic redirect from my normal site to the mobile after following the directions on the site. I have the var file set to "1" in each folder and followed the rest of the directions?