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index (Guest)
index (Guest)
Hi,
 
I uploaded the files using your autouploader and I have already created a mysql database and user using cpanel.
 
I get this line when I trying to set up the database on the first screen
 
Connect failed: Lost connection to MySQL server during query
 
I have tried all the combinations of my database usernames and passwords but it dosen't seem to connect, eg:
 
username
aaaa_username
 
password
aaaa_password
 
Could you please help?
 
Thanks in advanced,
Jeremy
Last modified: 10 Jan 2007 2:30 PM
 
Eugene (Guest)
Eugene (Guest)
Hi,
 
Please contact us via Support form providing all required information and we shall check this issue for you.
 
WBR,
ViArt Support Team
 
Hi,
 
I uploaded the files using your autouploader and I have already created a mysql database and user using cpanel.
 
I get this line when I trying to set up the database on the first screen
 
Connect failed: Lost connection to MySQL server during query
 
I have tried all the combinations of my database usernames and passwords but it dosen't seem to connect, eg:
 
username
aaaa_username
 
password
aaaa_password
 
Could you please help?
 
Thanks in advanced,
Jeremy