Viart Shop

In case you want to look through customer personal details, you have to go to Administration > Customers, locate the customer you need and click the corresponding 'View/Edit Info' link.

The page you see presents all the information the customer provided while registering. The only exception is his/her login and password which can be accessed through the 'Login Details' section (see section 8.2).

There are five sections on the page: Account Information, Discount, Fees, Commision, Personal Details, Delivery Details and Statistics. Since Personal and Delivery Details are defined by the type the customer is assigned to and are filled out by the customer himself, we will take a closer look at three other.

Note: For more information about customer types see section 8.3.

Account Information

• Approved allows approving/disapproving the customer account. If an account is disapproved, the customer won't be able to login into the system.

Note: You can set up automatic approval for all customers or for specific customer types.

• User Type indicates the type the customer is assigned to; you have to select it from the drop-down list.


• Friendly URL can include a search engine friendly URL of the page. Note that in order to be able to use the Friendly URLs functionality, it should be turned on on the System Settings screen (for more information (see section 4.1).


• Taxes Free is checked off if you want to free your customer from paying taxes.

Discount, Fees, Commissions

• Discount Type defines the personal discount the customer will have. There are four options:
• Percentage per product/option selling price: the discount will be applied to the total product cost including its options.
• Amount per product: the discount will be applied to each product purchased.
• Percentage per product selling price: the discount will be applied only to product selling price (without its options)
• Percentage per (selling price - buying price): the discount will be applied to the difference between the product selling price and its buying price. Note that it will be applying to the whole product price if you have not provided the buying one in the product details.

Note: The discount will override any discounts of the type the customer is assigned to (if any).

• Amount indicates the amount of the discount applied. Note that you have to enter only digits separated with dots.
• Merchant Fee defines the merchant fee the customer will have. There are four options:
• Percentage per product/option selling price: the fee will be applied to the total product cost including its options.
• Amount per product: the fee will be applied to each product purchased.
• Percentage per product selling price: the fee will be applied only to product selling price (without its options)
• Percentage per (selling price - buying price): the fee will be applied to the difference between the product selling price and its buying price. Note that it will be applying to the whole product price if you have not provided the buying one in the product details.
• Amount indicates the amount of the fee applied. Note that you have to enter only digits separated with dots.
• Affiliate Commission defines the affiliate commission the customer will have. There are four options:
• Percentage per product/option selling price: the commission will be applied to the total product cost including its options.
• Amount per product: the commission will be applied to each product purchased.
• Percentage per product selling price: the commission will be applied only to product selling price (without its options)
• Percentage per (selling price - buying price): the commission will be applied to the difference between the product selling price and its buying price. Note that it will be applying to the whole product price if you have not provided the buying one in the product details.
• Amount indicates the amount of the commission applied. Note that you have to enter only digits separated with dots.

Should you need to prevent a customer from entering your help desk for some reason or at least want to keep an eye on him/her, you may add his/her IP to the black list. Click the 'Add to Black List' link and all actions for this IP will be blocked. However, you mightn't want to be so flat and would like just to keep vigilant watch on the customer and his/her orders. In such a case you have to indicate this in the 'Black Ips' section.