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Note: We will be assuming the email that you will be using for receiving support requests is 'support@company.com'. Change Permissions  This sets the permission of support_receiver.php as "executable". This is a required step to set email piping under any system. PHP Path Confirmation  The above image shows that the PHP is installed under /usr/bin/php and /usr/local/bin/php location. The first line of the support_receiver.php in the admin directory should match this path.  Also, after the "<?php" line in the support_receiver.php script there should be the following: chdir("/full/path/to/support/admin/");Note: /full/path/to/support/ is a default path which, however, might vary as it should point to where your HelpDesk is located. |
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