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charliefoxtrot
charliefoxtrot
I'm editing and personalizing the messages for the Sales Order Statuses (for PayPal) and I'm wondering what event or condition would cause the "Validated" message to be generated?
 
Is this a condition that's likely to occur with PayPal? Perhaps I should just disable the automatic email for that particular status.
 
Also, if someone makes a payment through PayPal with an "e-check", are those instant payments? Or does it take a few days for the ACH transaction to "clear"?
 
Would PayPal send me IPN notification code that indicates "Pending", and would that code activate an automatic email for the "Pending" status?
 
If anyone has any insight or advice, I'd love to hear it. Thanks!
 
DickS
DickS
As far as I know the order statusses you can define a set of actions what happens when that state is applied.
 
Per payment processor there are always three order states. You can define a custom order state and apply it in the payment processor. E.g. you can set "Verified" status when an order has been paid if you want (not sensible, just as example).
 
DickS
 
Anjula
Anjula
Hello,
 
Dick is right. You can set the status you consider appropriate for a successful transaction. For example, as a success status you can define 'Validated' status and when the money for the orders is received the status of the order will be marked as Validated.
 
Regarding payments by check you should select the status that was marked as Pending. And in case IPN is set then the status should automatically changed to 'Validated' or a similar success status when the money by check is received.
 
With kind regards,
ViArt Support Team