Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
SajMalik
SajMalik
You will see that I have requested a WYSIWYG editor for
Administration > Orders Maintenance > Order > Send Email Message
 
My staff send many messages to customers about their order - queries, out of stock, replacements and so on.
It would make so much difference if the could do this in rich text, so I would like a text editor available here.
 
Below is Natalia's response and my request below that.
 
I have just had some customisation done and an extra $50 is a bit heavy on the budget just now.
 
I would like to invite 4 or 5 fellow users to share this.
 
I know that such requests get messy so let's be clear, it is just to add the WYSYWIG editor to the order response that you get when you click the customer's email address in the order detail.
 
If you want soemthing else please use a different thread and leave this one for anyone who would like to share this with me.
 
$10 each [5 sharing] is very little for such a benefit?
 
Chris
=====
 
 
Hello Chris,
 
If you wish we can add a WYSIWYG HTML Editor for the Send Email Message (Administration>Orders Maintenance>Order>Send Email Message) for additional fee $50.
There are some other e-mail notifications that can be sent for orders via admin section and they do not have WYSIWYG HTML Editors but only the possibility to use HTML. If you wish that we add WYSIWYG HTML Editor for other email notifications too, please let us know where exactly you wish that we add them and we will estimate the cot of such customization.
For example, it can be added at:
http://www.malikstores.co.uk/malikcontrol/admin_order_status.php?status_id=1
http://www.malikstores.co.uk/malikcontrol/admin_order_status.php?status_id=1
http://www.malikstores.co.uk/malikcontrol/admin_order_status.php?status_id=1
http://www.malikstores.co.uk/malikcontrol/admin_order_status.php?status_id=1
http://www.malikstores.co.uk/malikcontrol/admin_order_info.php
etc...
Let us know in case you are interested.
 
With regards,
Natalia
ViArt Support Team
 
 
Anjula
 
It is unfortunate that you do not have a WYSIWYG editor on email messages from orders. You provide the optin for html but it is so unlikely that staff using this could add a message in html ->
Administration > Orders Maintenance > Order > Send Email Message
 
Is this something you could update easily?
 
There are a number of other places where this editor is missing.
 
Thanks
 
Chris
 
vic140
vic140
Hi Chris,
 
I just saw this from the link you gave on another thread. I'd love to go in on an html editor emails initiated from the order page. I use it a lot. Of course, these emails aren't saved anywhere, just the subject is saved, so I make sure the subject is complete enough to remind me what I wrote.
 
Is that your logic as well?
thanks,
Greg
 
p.s. - A couple of weeks ago I tried sending you an email through support at your website, was curious if you received it?
 
SajMalik
SajMalik
Hello Greg
 
The e-mail does record the whole message on the order - at the foot of the page a list of messages is shown as links - click an read message. Also the customer can read these messages in their pages.
 
I am having it installed - there is a technical hitch which means it should by done by mid week.
 
I did not get your message - these mesages go to the shop but I work at a different location so perhaps I will get it when I next go there.
 
I have paid Viart $25 - if you want to go share you can send me £stg 5 and I will send you the files. This means that we can then share with one other person if someone else wants to join us?
 
My e-mail is "chris -at- malikstores.co.uk"
You can pay the £5 at http://www.malikstores.co.uk/product_details.php?category_id=650&item_id=2323
 
- be sure to leave you e-mail address in the message.
 
Chris
 
vic140
vic140
Hi Chris,
 
Wow! I just upgraded to 3.6 a few days ago and had not yet realized it saves the order>email content and can display it at the bottom of the page. Very cool!
 
I am just headed out for a couple of days but would like to go in on the wysiwig editor when I return. I'm in the US, and I seem to remember your cart was not available for US customers. Will the payment link you gave me work okay?
 
Thanks,
Greg
 
SajMalik
SajMalik
Hi Greg
 
We use PayPal so anyone can pay - we just cannot ship to the USA I regret.
 
Chris
 
Ibn Saeed
Ibn Saeed
Hello Chris
 
Also, can you give a Visual Example of the WYSIWYG editor you have requested.
 
Here are the famous ones, which are free:
 
FCKEditor:
http://www.fckeditor.net/
 
Here are the steps to integrate FCkEditor into PHP:
http://docs.fckeditor.net/FCKeditor_2.x/Developers_Guide/Integration/PHP
 
 
 
TinyMCE:
http://tinymce.moxiecode.com/
 
 
MarkitUp:
http://markitup.jaysalvat.com/examples/html/
 
 
 
Or will Viart build its own HTMl Editor ?
 
SajMalik
SajMalik
Hi Ibn Saeed
 
Viart has installed the same one that is use in adding products.
 
I am happy with the consistency so that all my staff work to the same presentation - consistency is important to getting the orders out fast; and, in truth, I don't have the time to mess with trying to install anything else. Smile
 
Best wishes
 
Chris
 
Ibn Saeed
Ibn Saeed
Oh alright, i though you were asking for a new feature.
 
Ibn Saeed
Ibn Saeed
Chris, check your email , i have sent you one
 
TOCDCO
TOCDCO
Chris,
 
Im interested. Please create an invoice via paypal.
 
THanks,
Dan
 
SajMalik
SajMalik
Hi Dan - of course
 
I think that the best is for anyone wanting the modified files simply go to my site:
http://www.malikstores.co.uk/product_details.php?category_id=650&item_id=2323
where you can pay the £5 sterling - leave your e-mail address in the box " Reason for the payment " and I will e-mail the files to you.
 
You can pay PayPal or Credit Card.
 
Chris
 
SajMalik
SajMalik
It has just ben brought to my attention that my site does not accept payments outside the EU - send my you e-mail address and I will send you a PayPal link.
 
Dan - I have your address, of course.
 
Chris
 
DanN
DanN
Hi Chris,
I'm in.
I've sent you an email.
 
Dan N
 
SajMalik
SajMalik
Thanks Dan - have sent the files to you.
 
Like Dan - anyone else wanting these files, please e-mail me once the payment is made - we get large volumes of PayPal payments and it helps to allocate your payment to e-mail the files to you.
 
Chris