Hello all,
 
I've been trying to get FedEx configured with ViArt and the latest reply from them pretty much ends that quest. To get Web Services working will take some coding and I don't have time integrate it into a system I'm not familiar with in the first place. I'll have no choice but to use UPS until ViArt integrates FedEx Web Services.
 
"Thank you for using FedEx Online Support.
 
In answer to your question, this FedEx product that your describing has recently been phased out. We have a new shipping solution that we call Web Services and the steps to certification are pretty much the same. If you would like more information regarding Web Services we can set up a ticket to have a FedEx consultant give you a call:
 
First and Last Name
Company Name
Phone Number
Email Address
Account Number
Will you be using FSM API or FSM Direct or Web Services?
 
If you would like further assistance please contact us at 877-339-2774 or feel free to reply back to this message referencing case 23400175. Thank you for choosing FedEx.
 
Sincerely,
Scott Washington
FedEx Technical Support"

We never could get it working. But from what we understand, the fedex module just pulls shipping quotes, and doesn't send info to fedex to print labels, etc. Plus it displays published rates, not actual rates, and we aren't charging published rates.
 
So what we've done is create our own custom shipping module where we put xx weights and state zones with correct shipping rates, for a total of 77 zones across the US.
 
Then we go to orders and choose to export the orders into a csv file, selecting the fields recognized by Fedex and adding a few custom fields. After a slight modification, we are able to import that file into the Fedex Ship Manager to print labels.