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on2dvd
on2dvd
Apart from all the things i love about Viart...this really has me bugged.
 
It should be very easy to apply free shipping to a downloadable product- because it is delivered by email- it should be free shipping automatically- but it is not.
 
Why is it that we have had downloadable products for so long but this problem has not been fixed? Or am I missing an obvious workaround?
 
The only way i have found is to make a coupon that they have to enter to get it, and even then they still(the way i have it setup) have to select a delivery option which doesn't make sense to choose say "express post" for a download product. Currently, if the parameters of the sale valu permits 2 shipping options, the customer chooses one and the value returned is $0.00- but if there is only one option the value returned is not $0.00 (even with the coupon applied) but rather the full value of the shipping option.
 
Please Viart, this is in need of attention.
 
TOCDCO
TOCDCO
you need to enter it as a product coupon for that product and then set it to auto. I agree... should be easier
 
on2dvd
on2dvd
But product coupon does not have the option to make "free shipping". Only an order coupon can do that, which makes it available to all products.
 
Monk
Monk
It seems here can be quite easy workaround for downloadable products and I'm not sure if it's really viart problem as you have weight settings you can use in this case.
 
You just need to specify for all your downloadable products their weight as zero and for other products set their real weight or just set it as 1 pound for all products and then for each shipping method you can specify Minimum Products Weight as 0.01.
 
on2dvd
on2dvd
Thank you for the reply and yes I do know that workaround.
 
But for me this is just that "a workaround" and one that would take me a lot of time to invoke. You see I setup free shipping on all orders over $500 a long time ago and i have hundreds of items that do not have a weight applied- because they are over $500 and weight is not required.
 
So, yes it can be done. How though would i go about it without spending a whole day editing each items weight property?
 
TOCDCO
TOCDCO
Simple. Do a product export. Sort in excel and do a replace of the weights and then import the products back in Smile
 
Monk
Monk
Another way can be just run a simple sql query like:
 
update va_items set weight=1 where downloadable<>1 Wink
 
on2dvd
on2dvd
Thanks for the tip- I might try that, never done a query so not so sure.