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dancingPaul
dancingPaul
When I run an "orders report", I'm noticing that every transaction gets added to the total, including orders with a status of "failed" or "cancelled", is there a way to exclude these from the total so that my report is an accurate representation of the money that was successfully paid?
 
 
Last modified: 9 Mar 2007 10:57 AM
 
Anjula
Anjula
Hi,
 
In your orders reports please select the status 'Paid' and click the 'Filter' button. In this case you will view only orders that were successfully paid.
 
Regards,
ViArt Support Team