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Topic Information
Scott (Guest)
Scott (Guest)
What method does ViArt Shop Free send emails out? I am having trouble, at the end of the transaction just before the "Thank you, you order has been received" screen it hangs for a while before that page is displayed. It almost looks like the server is overloaded at that point, but I am not for sure. I check the admin panel while I am waiting for the page to refresh and it shows the order is confirmed by the user. And ready for me to process it. But it will sometimes take up to 60seconds or just not refresh at all to show that page for the client shopping.
 
I called my hosting provider and asked them to check it out, but they want to know what method it is sending the emails out with so they have an avenue to shoot at.
 
FYI
I am on a share linux server @ cihost.com... using a shared SSL.
 
Any help you guys could provide, would be great!
 
Thanks in advance,
~Scott
 
 
Eugene (Guest)
Eugene (Guest)
Hi,
 
ViArt software uses standard PHP function mail to send all notifications.
So there must be appropriate settings in php.ini file concerning mail sending like
[mail function]
; For Win32 only.
SMTP = localhost
smtp_port = 25
sendmail_from = me@example.com
 
; For Unix only. You may supply arguments as well (default: "sendmail -t -i").
;sendmail_path =
 
Please note that lines beginning with ";" are not parsed and considered as comments.
 
WBR,
ViArt Support Team
 
What method does ViArt Shop Free send emails out? I am having trouble, at the end of the transaction just before the "Thank you, you order has been received" screen it hangs for a while before that page is displayed. It almost looks like the server is overloaded at that point, but I am not for sure. I check the admin panel while I am waiting for the page to refresh and it shows the order is confirmed by the user. And ready for me to process it. But it will sometimes take up to 60seconds or just not refresh at all to show that page for the client shopping.
 
I called my hosting provider and asked them to check it out, but they want to know what method it is sending the emails out with so they have an avenue to shoot at.
 
FYI
I am on a share linux server @ cihost.com... using a shared SSL.
 
Any help you guys could provide, would be great!
 
Thanks in advance,
~Scott