I've looked around a lot and can't find this area... I know it's there though. I'm trying to update the e-mail notification my customer receives when placing an order. Right now, it's not formatted very well and .. well you take a look:
 
 
======================================================
[ Product ]
[ Price excl. TAX ]
[ Qty ]
[ Total excl. TAX ]
======================================================
[
Marvely
 
Option 2: 18 - 12
]
[ $65.06 ]
[ 2 ]
[ $130.12 ]
------------------------------------------------------
======================================================
Goods Total:
[ $130.12 ]
======================================================
Flate Rate - All Orders Under 35.00 USD:
[ $3.80 ]
------------------------------------------------------
======================================================
Total Order Cost: $133.92
====================================================== All shopping basket information in One
 
 
* I just want the items listed a bit more coherently and most of the junk at the top taken out. Anyone got an idea where this formatting can be changed?

Have a look at "/templates/user/emailbasket.txt"
 
If you modify it copy it into your templates modifications folder first as per the suggestions.

That looks like what I need to change but I thought it would be editable somewhere within the the CMS. Editing that file and getting it to look and work as I want is probably beyond my capability.

It's a text file, Porphy, and documented to show what each section does.
 
If you have what you call junk then you do need to do a bit of learning to get it the way you want I'm afraid.
 
You can get a list of the codes here:
http://www.URLtoYourSite/templates/admin/admin_order_help.php
 
You can edit this file with a good text editor.
 
Hope that helps you.
 
Chris

What would you call this?
 
======================================================
[ Product ]
[ Price excl. TAX ]
[ Qty ]
[ Total excl. TAX ]
======================================================
[
Marvely
 
Option 2: 18 - 12
]
[ $65.06 ]
[ 2 ]
[ $130.12 ]
------------------------------------------------------
 
*Tags without content and below it content without tags.
 
I'll take a look at the file you linked. As a suggestion; this would be MUCH handier as a sales tool if it were editable inside the CMS as you do with the various other e-mail notifications, news articles, ads, etc.
 
P.S. - Also, how do I check the new formatting once it's done? Do I have to place an order to myself or is there a way to view it as I make changes?

Porphy, I am not sure whether you understand that I am a VIART user like you. I just like to be helpful to fellow users.
 
I spent a little time on this issue, and now have just what I want for my own set up.
 
You may have a point about using the CMs but, I have to say, nothing is perfect and there will always be ways different people want to see improvements.
 
Many of us pay for VIART to make improvements - and these become available to other users in their next upgrade.
 
You can do this or you can make your own changes, as I also do from time to time.
 
Chris
 
Oh, and btw -
" Do I have to place an order to myself? "
—— probably, that's what I often do.

Understood.
 
Is there a way that the site could fire off the email_basket.html instead of the email_basket.txt?
 
That "looks" to be formatted a bit better and closer to what I want.

Why not just insert the html you want into the message box?

Hi Porphy, Christopher0,
 
where is the email_basket.html file you refer to i like the idea of a better formatted email reply, or would it be just better to send the customer a pdf invoice attached to their email?

Yes, I always attach the pdf copy of the order
 
hris

You do this for each customer individually? Or can you set it up to be automatic? I have about 200 customers a day.

Administration > Payment Systems > PayPal Pro > Final Checkout Settings
 
Chris
 
 
[ PayPal Pro - or whatever system you use ]

Here is the HTML I use in my USER EMAIL NOTIFICATION.
You have to update this in each payment system you use. Under Final Checkout Settings.
 
You can see that I have my Logo, The order id and the basket information.
 
I have attached a screen print of the email my buyers receive. The code below creates that email.
-----------------------------------------------------------------------
 
 
<img src={site_url}images/logo3.jpg>
<p>
Thank you for your order.<br>
Your reference number is {order_id}.<p>
 
These are the products you have ordered:<br>
{basket}
<p>
If paying by Check or Money Order please send to:<BR>
Carla Martell<BR>
17 Rocky Bay Rd RR1<BR>
D'Escousse NS B0E1K0<BR>
Canada<Br><BR>
 
NOTE: please ensure that Money Orders are cashable in CANADA.<br>
Thanks!!
</p>
 
<p align="right">CMartell</p>