Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
Wayne (Guest)
Wayne (Guest)
ViArt does not hold shopping cart content between both "versions" of the domain:
 
http://www.yoursite.com and http://yoursite.com
 
Also, I get a browser security warning if I set up my SSL certificate in global settings as https://www.yoursite.com instead of what it should be: https://yoursite.com ... as my SSL certificate is registered WITHOUT the "www."
 
I don't have to buy TWO SSL certificates with ViArt, do I? (one with www. and one without? or another ViArt license for a site with www. and one without?) That would be ridiculous. lol.
 
Obviously shopping carts should not drop shopping cart content due to a user typing in either www.yoursite.com or yoursite.com (or get browser warnings checking out from either).
 
How do I fix this?
 
Thanks in advance.
 
- Wayne
 
PS: I also noticed this forum does not hold messages if one accidently leaves the page and then comes back. So be careful. :) (I had to rewrite this because I accidently hit my side mouse button)
 
NeoArt
NeoArt
Hopefully this gets answered soon as I consider this serious. I don't want this issue to fall out of "site" in this forum. Searching
 
NeoArt
NeoArt
I'm surprised there has not been an answer on this. Maybe I wasn't clear in my original post. (Should I submit a support ticket?)
 
I noticed two things with viart.com's own shopping cart set up.
 
1) The ssl domain https://viart.com is disabled.
 
2) After one places an order, and views ViArt's own cart at:
 
http://www.viart.com/basket.php
 
Then if they delete the "www." out of the browser url window, it jumps back to the default http://www.viart.com/basket.php url so it still holds the content of the basket because it's jumping back to the same url.
 
However, on my site setup, it doesn't work that way.
 
If I place an order at http://MYDOMAIN.com com and view the cart at:
 
http://MYDOMAIN.com/basket.php
 
Then enter "www." in front of http://www.MYDOMAIN.com/basket.php
 
It does not jump back to the "other domain" (in my case, http://MYDOMAIN.com/basket.php) like ViArts own setup does.
 
Instead of the contents still remaining in the cart, I get:
 
"Your shopping cart is empty!"
 
So how do I make my site have the same behavior as ViArt's own set up which forces the URL back to the original order URL which is holding the cart content?
 
In other words, if one types in "www." in front of http://www.MYDOMAIN.com/basket.php, how do I get it to jump back to the default http://MYDOMAIN.com/basket.php?
 
(FYI, ViArt is treating http://MYDOMAIN.com/basket.php and http://www.MYDOMAIN.com/basket.php as two different domains.)
 
To put it another way, how do I disable http://www.MYDOMAIN.com/ANYFILE.php and have it always redirect back to http://MYDOMAIN.com/ANYFILE.php?
 
Hopefully the above is clear and I can get a response. Thanks in advance. I've been holding off purchasing the Enterprise edition and further development of my site until I can get this resolved and confident that the cart won't drop the content simply because a user typed in the domain name in the wrong form.
 
Wayne
 
PS: IMO, ViArt should be treating both www. and non-www.domains the same way. But perhaps this is impossible for a developer to do?