Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
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battleaxe
battleaxe
Hi
 
I have 2 websites running with the same 3.3 version of Viart. Everything has been working just fine until the middle of last week. When the customer adds a product to the basket ant then goes to the basket, the picture of the product is the only thing showing, no quantity, price, shipping or anything else, only the pic.
 
On my other website everything is working perfectly. I have compared the admin settings and they are the same. I have checked the columns boxes in product settings and this seems to make no difference.
 
Also, the google checkout button has disappeared. Does anyone have any ideas? I can't imagine it is the cart software. They are hosted with different companies, which makes me wonder if there is an issue with the host.
 
Has anyone else encountered this problem?
 
kim (Guest)
kim (Guest)
Hi
 
Turns out is was a host problem.
 
thanks