Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
Norbu (Guest)
Norbu (Guest)
I just got this error message when I was completing a test order on my site. "VA_PDF error: Unsupported image type: gif" This error came up both on the final order completion page and when I tried to look at a pdf invoice for the new test order. Pdf invoices for earlier orders are fine.
 
I am running IE 7 as my browser (maybe it's an IE7 issue?), and I haven't changed any settings in the Viart software.
 
Anyone have any ideas as to what might have gone wrong?
 
Thanks in advance!
 
thebirdman
thebirdman
I dont even worry about images in orders...too much wasted everything...
Yes prob IE7 try it with firefox prob ok...
 
Norbu (Guest)
Norbu (Guest)
I just tried using Firefox and got the same error...has to be something else.
 
I also noticed that the shopping cart is not sending out notification emails once an order is completed either...I don't know if that is relevant or not.
 
Thanks!
 
ndmitry (Guest)
ndmitry (Guest)