Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
BijouForYoubiz
BijouForYoubiz
Version 2.8
 
TAX calculation is not correct.......
 
Any tip is welcome.
 
Eduard
Last modified: 29 Nov 2006 10:16 AM
 
tony
tony
Version 2.8
 
Have you look in "Sales Orders" on the top menu scroll down to "Sales Tax Rate" then you can modify the tax rates.
 
In the meantime have a pleasant day!
Tony
 
BijouForYoubiz
BijouForYoubiz
Version 2.8
 
Have you look in "Sales Orders" on the top menu scroll down to "Sales Tax Rate" then you can modify the tax rates.
 
In the meantime have a pleasant day!
Tony
 
The TAX rate is not the problem.
Will try to explane.
For Example :
 
I set the rate to 20%.....on the site it shows correct.
Then I change it to 25%......on the site it still shows 20%.....I add an item to the basket and it still shows 20%.......after I go to the pay system it is updated to the new value ( Trigger occurs) Is there a way to get a trigger when I update the rate trough the console ????
 
Eugene (Guest)
Eugene (Guest)
Hi,
 
Thanks, we understood the problem.
It's caused because of tax session variable for user is updated first time when buyer visists the site and second time during checkout process.
 
Eugene,
ViArt Support Team
 
The TAX rate is not the problem.
Will try to explane.
For Example :
 
I set the rate to 20%.....on the site it shows correct.
Then I change it to 25%......on the site it still shows 20%.....I add an item to the basket and it still shows 20%.......after I go to the pay system it is updated to the new value ( Trigger occurs) Is there a way to get a trigger when I update the rate trough the console ????