Hi,
Please contact us via Support form providing all required information and we shall check this issue for you.
WBR,
ViArt Support Team
Hi,
I uploaded the files using your autouploader and I have already created a mysql database and user using cpanel.
I get this line when I trying to set up the database on the first screen
Connect failed: Lost connection to MySQL server during query
I have tried all the combinations of my database usernames and passwords but it dosen't seem to connect, eg:
username
aaaa_username
password
aaaa_password
Could you please help?
Thanks in advanced,
Jeremy