I have a product that can be customized. I have tested options, components and accessories. In reviewing the order or looking at the invoice the total price is correct, but there is no detail for the options or components that made up the total price. Is the application working as designed or did I miss something in setting up the options ...etc
Thanks
Jeffrey
Anjula
13 Apr 2007 4:14 PM
Hi, Jeffrey
Could you please provide us with more information, in particular what kind of details for the options and components you are interested in and on what page.
With regards,
ViArt Support Team
Jeffrey (Guest)
16 Apr 2007 7:45 PM
Hi, Jeffrey
Could you please provide us with more information, in particular what kind of details for the options and components you are interested in and on what page.
With regards,
ViArt Support Team
Support answered this via email. It was end user error, me.
Thanks
daviswe
6 Jun 2007 10:50 PM
On my site, I have products that have several categories of options, for instance, One Widget is ordered with no options and it appears at 177.00 with the 'default' options.
Now, on the same Widget added with some options selected, the Options show up like this where the 'standard/default no-cost option has been selected and shown always'
Sonic Boomer
OPTIONS
*Lower Cable Style: Standard 5-Pin
*Helmet Mount Option: Half Shell Kit (+$7.50)
ADAPTERS
*Universal Adapter: Goldwing-EdSets(+55.00)
SO this is what shows up in my cart and also when I check out. If you're not seeing this, your options may not be confugured right. I love this feature. I put HTML code in the option names so customers can click on the option and see a picture of it in use, etc.
