Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
TripleInt
TripleInt
I maintain a ViArt website for one of my customers. The user indicated he can no longer login.
 
We checked it and although the login info is correct (db check), the login page isn't working and no error is shown. It just reloads the page.
 
When the wrong credentials are used there is an error displayed.
 
Vera
Vera
That could indicate a problem with sessions. If it is true you won't be able to checkout and login on the website as well. Please contact your hosting administrator to resolve this problem.