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shimart (Guest)
shimart (Guest)
I am stuck on my new install. The installer is telling me:
Don't have writable permission to folder 'includes/'. Please change folder permissions before you continue.
 
I have tried 777, 755, 666, 667. If someone could let me know how to fix this problem, it would be most appreciated!
 
Anjula
Anjula
Hi Shimart,
 
I am stuck on my new install. The installer is telling me:
Don't have writable permission to folder 'includes/'. Please change folder permissions before you continue.
 
I have tried 777, 755, 666, 667. If someone could let me know how to fix this problem, it would be most appreciated!
 
777 permissions should do the trick. Please ensure you open your FTP client program and set permissions for /includes folder to 777. If this still does not resolve the problem, please contact our support team via https://www.viart.com/support.php and send us the valid site URL and FTP details to the site to investigate further.
 
With kind regards,
ViArt Support Team