Hi,
 
I have had no end of problems with the site locking when clients clicked checkout if they had a lot of items in their basket.
 
Very very worrying and costly. Well after a week of pulling my hair out. I found the problem.
 
Viart got back also after I had fixed it. Heres what they said after hearing I had added a .htaccess file with the following line
 
"php_value memory_limit 16M"
 
(my master setting is only 8M) I have php 4.3 only.
 
[Viart] Order info page has quite a lot of built-in functionalities and it takes about 6M only for loading all necessary libraries, functions and messages and for running this script, it is left less than 2M to run the script and when you have a big amount of products on order info page there is no enough memory to run the script so increasing of memory limit up to 16M should solve the problems.
 
Just thought this may help some other poor sole if it happens to them.
 
......right! at last an early night for me tonight

Thank you freezer, that's very interesting.
 
Do you have any other valuable entries for .htaccess? I find that my file has been lost (probably during last upgrade).
 
Could you list any other useful lines so that I could bring mine up to date?
 
Thanks
 
Chris

To be honest my others are only because I have an old site using some old setting so would ne ne relevant for anyone else e.g use cookie settings etc
 
Please bear in mind that the memory setting was only to overwrite a setting of 8M I have on my master settings.
 
If you have a newer version of php I think the default is 128MB is it not. Or so I am told anyway. So adding this line of code to a newer version might reduce the memory allocated for the Viart store.
 
I am thinking of upgrading soon (php and mysql) as the old site expires in the next few weeks anyway. Trouble is it means a new zend install also.
 
I will submit a new ticket to see if anyone has any zend install tips as Viart are quite busy and I can't afford any lapse between the upgrades.
 
Dave

Hi, unless you change the master value in the php setting, the master value will over rule the .htaccess settings.
 
As you found out

Hi, no I added the .htaccess file and this overrides the master setting. Sorry I am not quite sure what you mean ?? Dave