Our site www.viart.com is operated by latest Viart Shop 5.8.28 with default Clear design
Topic Information
DickS
DickS
We have several reports where people try to buy products and because there is a login block try to login to buy.
 
Obviously this then fails and the sale is not completed.
 
So, for now we removed the login but are wondering where else to put it.
 
Ideas/suggestions to above?
 
Ned
Ned
I was wondering why you put the login block on your product pages when it appears during the checkout process?
 
I would agree the checkout page is confusing and Ive simplified it on my sites adding the graphics you suggest elsewhere to highlight the user options.
http://www.viart.com/importance_of_inch_proceed_to_checkout_inch_button_on_basket_page.html
 
 
Last modified: 5 Mar 2009 5:49 PM
 
on2dvd
on2dvd
A login block should not be placed on http pages anyway. I have Mcafee Secure reporting and that was one of the first things it got me on when I first started it.
 
A customer logging in from a normal http page is not soing so using the SSL certificate and is so therefore open to prying eyes.
 
I simply removed the block and have a login link at the top (header) of my whole site. They can then go the https login page via that or when they go to the checkout it will do the same.
Viart should know this and I am surprised it is allowed by defualt.
 
David_at_WSS
David_at_WSS
on2dvd
 
Thanks for the login suggestion. I too place a login(signin) menu item on the top Navigation menu, but I did not have it go to a secure page. I have now changed the link to https:
 
I wish Viart would make the login page secure as a default. Now I have to change this full URL link whenever I change the store url. ie my live site is at myweb.com/store/.... but I test new store versions at myweb.com/testStore/...