Email reminder feature enables logged on users to configure a reminder of all the important deadlines or events they don't want to miss.
To set up Email reminder for your clients please go to Administration > Site users > Users Types > your user type> edit type and tick off the 'Reminder Service' check box to let the users see ' My Reminders' link on their user_home.php page. Once set up a link will appear in a user home section.
Further, press the 'Add reminder' link and fill the appropriate fields (see a below image as a sample):
- where 'Start' and 'End Date' are the dates within which a reminder is valid and can be sent to a user.
- The field 'Reminder Date' is a particular date of the event for which a reminder is set.
Sending a reminder notification to a customer
You may decide to send a notification to your customers to remind them about the events they set. To do this please go to Admin > Site users > Profile Settings > your user type> Profile Settings > Reminder Service tab and specify necessary information as per the image below:
When this is done, you're ready to send a reminder to your customer(s). There are two possible ways: either manually or automatically. For a manual sending go to Administration > Site Users>Accounts, select a user(s) to whom you want to send notification and press the 'Send Reminders' link to send reminder notifications. All reminders set on this date will be sent and you will receive the notice similar to the below one:
1 reminder(s) are available today.
1 reminder(s) were sent.
How to set an automatic notification to a customer about his events
To configure an automatic sending of reminder notifications, you can set a cron job on your server. For this you are to add an appropriate command in your crontab -e file which contains the schedule of cron entries to be run at specified time.
The command can be something like:
30 9 * * * /path/to/php -f /home/rg1/public_html/admin/admin/admin_users_send_reminders.php -l ted -p readfast
where 30 9 * * * is the command which will run daily at 9:30 AM
and l ted -p readfast are the login/password of an administrator.
You can ask your system administrator or your hosting provider about the correct path to your php interpetator on your server.
When the command is added, save it in your cron file and the script will run at the time you specified in the crontab file.
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