|
|
 |
|
|
|
|
|
|
When you are running any kind of business it is no wonder that you need some help. This is true for an online store as well. However, you might not want other people all the information stores in the database. With ViArt Shop you can set up different user groups and assigned different permissions to them.
Please go to Administration > System > Privilege Groups. Your screen should look like the following:
By default there are two types of users in the system, namely Administrator and HelpDesk Manager. For more information about them see section 3.3 and see section 1 correspondingly. This very section allows editing their permissions.
In order to examine the options please click any of the 'Edit Permissions' or 'Add New Privilege Type' links.
As you can see the page is divided into four main parts; the first one defines the privilege group name and the 'HelpDesk Privilege' option, the last three are presented by a number of check boxes.
Let's take a closer look at the first part. See the picture below:
- Privilege Type indicates the name of the privilege group.
- HelpDesk Privilege allows assigning this privilege type to other HelpDesk users (for more information about HelpDesk see section 1). This means that this privilege type can be assigned to any HelpDesk user by a HelpDesk Manager and not only by an Administrator.
Below you can see the full list of check boxes and their corresponding sections:
Site Settings (see section 3.1)
Products & Categories (see section 5.4)
Layouts (see section 3.4.1)
Articles (see section 1)
Web Pages (see section 1)
Custom Blocks (see section 1)
Products Reviews (see section 5.8)
Polls (see section 1)
Forum (see section 11)
Newsletter (see section 12.2)
Site Users (see section 8)
Site Administrators (see section 3.3)
Static Tables (see section 12.3)
Import/Export (see section 5.2.3, see section 5.7, see section 6.3, see section 8.5)
Coupons (see section 5.9)
File Manager (see section 1)
Classified Ads (see section 1)
Banners Management (see section 1)
Static Messages (see section 12.6)
Sales Orders Permissions
Accessing sales orders (see section 6)
Removing orders (see section 6)
Updating orders (status, tracking number) (see section 6)
Accessing orders reports / statistics (see section 6.6)
Accessing/updating orders statuses (see section 4.4)
Accessing/updating order notes section (see section 6.1.3)
Accessing/updating order serial numbers (see details)
Accessing/updating order download links (see details)
Accessing/updating order profile page (see section 4.1.1)
Accessing/updating order confirmation page (see section 4.3)
Accessing/updating Payment Systems (see section 4.2.1)
Accessing/updating Tax Rates (see section 4.5)
Accessing/updating order gift vouchers (see section 5.9.3)
HelpDesk Permissions
Accessing HelpDesk System (see section 1)
HelpDesk Settings (see section 1)
Creating a new Tickets (see section 1)
Updating/Removing Tickets (see section 1)
Closing Tickets (see section 1)
Replying Tickets (see section 1)
Editing HelpDesk Users (see section 1)
Editing Departments (see section 1)
Editing Predefined Replies (see section 1)
Editing Types, Products, Priorities, Statuses (see section 1, see section 1, see section 1, see section 1)
Accessing Users Reports / statistics (see section 1)
Customers Ranks (see section 1)
Tick off the corresponding check boxes.
In order to save the changes you made, click the 'Update' button.
In order to delete the privilege group, click the 'Delete' button.
If you want to leave without saving, click 'Cancel'.
If you are adding a new group:
Click the 'Add new' button to add the group.
Click 'Cancel' if you want to leave without saving.
|
|
|
|
|
|
|
|
