We recommend to find the correct path to your certificate with the help of phpinfo file. Create a file in Notepad, like phpinfo.php that contains only one string: and upload it to the folder where your certificate is located: Then type something like www.yoursite.com/TEST-FOLDER/phpinfo.php in the browser's bar and press Enter button; you will see all the information regarding your server settings. Search for the field SCRIPT_FILENAME where you will see the full path to this file. For example, if you see path like this: /home/LOGINNAME/public_html/TEST-FOLDER/phpinfo.php Change it to: /home/LOGINNAME/public_html/TEST-FOLDER/ppcert.txt and paste the path where required.