Viart Shop

Every help desk requires some technical documents or information available for users. Therefore, manuals are written and stored in the database to help users solve their issues. ViArt HelpDesk provides you with an opportunity to add different articles, manuals, categories according to the requirements of your business.

Please refer to the following subsections to get an idea how to create articles, manuals and categories:

• Create a category (see section 7.1);
• Add a manual (see section 7.2);
• Add an article (see section 7.3);
• Search in articles (see section 7.4);